# How an express request works

How an express request works: what should you check first? This guide helps you plan the load. The booking and indicative price are handled on the right x25pronto country site.

- [Express courier for urgent shipments](/en/express-courier/)

- [Direct transport for one shipment](/en/direct-delivery/)

- [Same-day express delivery options](/en/same-day-courier/)

- [Overnight express for the next day](/en/overnight-express/)

- [Express van transport for larger goods](/en/van-express/)

- [Check XL van options up to 1,000 kg](/en/xl-van-express/)

- [Car express for small shipments](/en/car-express/)

- [Express delivery of documents](/en/document-express/)

- [Express delivery for spare parts](/en/spare-parts-express/)

## When does this service fit?

Start with pickup site, destination and time. Then enter the load type, weight and size.

Give the courier a clear pickup address and a ready time. Include load size, weight and any limits at the destination.

An operational assessment for how an express request works should consider the compatibility of shipment dimensions with actual vehicle capacity, the accessibility of the collection premises, and the recipient’s ability to complete a documented handover within the requested delivery window. Special packaging requirements, loading restrictions, fragile components, building access procedures and time-sensitive responsibilities should be communicated before confirmation, because missing information can delay allocation, create avoidable handling risks and produce an unsuitable quotation. Commercial customers should also distinguish an indicative online calculation from a confirmed operational commitment, particularly when complex materials, multiple contacts or strict service deadlines are involved.

### Example from a real-world workflow

A firm checks a job. The local site shows the route and price guide, not this advice page.

#### Packing and handover

Make sure the load can travel safely. Secure loose parts and say if an item is heavy or hard to lift.

#### Limits and checks

A request is not a promise of transport or price. The actual offer in the booking flow matters.

Start with two clear addresses and a receiving contact. Check whether the vehicle can stop safely. Check that the goods are allowed and safe to transport before handing them over.

#### Common questions

##### What would this job cost?

Enter the pickup and delivery points to see an indicative price. The final amount is subject to the booking terms.

##### Is a pickup already confirmed?

Not yet. Check actual availability in the booking process. A request alone does not guarantee pickup.

#### Check the route and price guide in the right country

Use the booking page for the country of the trip. Enter the pickup, delivery point, item size and preferred time. Start with two clear addresses and a receiving contact. Check whether the vehicle can stop safely. The trip is only agreed once the booking is confirmed.

#### Switzerland

Check domestic Swiss trips on x25pronto.ch.

- [Choose a country and check a trip](https://x25pronto.ch/de/)

#### Germany

Check domestic German trips on x25pronto.de.

- [Choose a country and check a trip](https://x25pronto.de/de/)

#### Austria

Check domestic Austrian trips on x25pronto.at.

- [Choose a country and check a trip](https://x25pronto.at/de/)

#### Related guidance

- [Express courier for urgent shipments](/en/express-courier/)

- [Direct transport for one shipment](/en/direct-delivery/)

- [Same-day express delivery options](/en/same-day-courier/)

- [Overnight express for the next day](/en/overnight-express/)

- [Express van transport for larger goods](/en/van-express/)

- [Check XL van options up to 1,000 kg](/en/xl-van-express/)